Founded as an MSSP

Supporting MSSPs


We’ve been in your shoes – we designed our platform and support around our shared experiences as a Service Provider

Unrivaled Support

We’re here for you 24x7x365 (just like our platform, Elastic SOC®) – and our support comes in one tier: total satisfaction

100% Client Retention

100% of our MSSP clients chose Elastic SOC for their enterprises – and all of our clients have continued to trust us since 2013

Company History


Trusted Metrics was founded in 2010 as a Managed Security Services Provider (MSSP) supporting other vendors’ products for a diverse set of clients as an outsourced 24×7 Security Operations Center. It didn’t take us long to realize that available vendor products failed to solve real customer issues and that they simply were not designed to work with multiple enterprise network environments.

We’ve never been OK with doing “just enough” for our clients – after constantly improving 3rd party products, we decided that there had to be a better solution. In 2012, we started building Elastic SOC® and by 2013 had migrated all of our clients to our purpose-built, cloud-based solution. Those clients became the first Elastic SOC™ clients – and 100% of them are still with us today.

Trusted Metrics has rapidly expanded since its founding days, doubling revenue every year since 2012 and closing two seed funding rounds. We’re now firmly profitable (cash flow positive) and rapidly expanding our support team and our solution. While we’ve continually refined and improved our Elastic SOC® solution, we persistently draw motivation and find purpose from our early experience as an MSSP.

Our clients matter to us. With every engagement, we roll up our sleeves and always remember why we started our company – to best serve our clients’ security needs.



We knew there had to be a better way to provide world-class security operations to organizations of all sizes.

Existing vendor SIEM and Log Correlation platforms were too expensive and just weren’t built for service providers.

So, we built Elastic SOC®. Not just for our clients, but for everyone.

Michael Menefee

Founder & CEO, Trusted Metrics

Management Team

Michael Menefee

Michael Menefee

Chief Executive Officer (CEO)

Mike founded Trusted Metrics in 2010 after 18 years of consulting with clients in various industries. In addition to Trusted Metrics, Mike co-founded Infosec Island, WireHead Security, Secure Solve, the North Carolina OWASP chapter, and is an ISECOM Team Member.

Marco Muto

Marco Muto

Chief Operations Officer (COO)

Marco joined Trusted Metrics in 2013 and leads all sales initiatives and business development partnerships. Before Trusted Metrics, Marco was the CEO of Rebellion Technologies, and was the lead sales professional for Roam Secure, with a focus on the Public Safety sector.


Steve Dimoff

Steve Dimoff

VP of Operations

Steve joined Trusted Metrics in 2012 and oversees operations, event monitoring, escalations and support requests. Prior to joining Trusted Metrics, Steve was the Director of Operations for aiMatch (acquired by SAS) and worked for Atlas (acquired by Microsoft), and US Networks Inc.